About Pro-cess
We're a UK-based team passionate about helping businesses work smarter through technology and process improvement.
Our Story
Pro-cess was born from a simple observation: businesses often struggle with systems that don't quite fit how they actually work.
We started by building tools for a flooring company that needed better job management. What began as a custom solution grew into something much bigger when other businesses saw what was possible.
Today, we help businesses across multiple industries streamline their operations. From WordPress plugins to fully bespoke systems, our focus remains the same: building solutions that genuinely solve problems.
We're not interested in selling software for the sake of it. If we don't think we can help, we'll tell you. And if your current processes could be improved before adding technology, we'll tell you that too.
What Drives Us
Practical Solutions
We build tools people actually use, not impressive demos that gather dust.
Honest Advice
We'll tell you what you need to hear, not what you want to hear.
Long-term Thinking
We build relationships, not just invoices. Your success is our success.
Continuous Improvement
Our products evolve based on real feedback from real users.
How We Work
Our approach is straightforward: understand first, then build.
Listen
We take time to understand your business, challenges, and goals. No rushing to solutions before we understand the problem.
Analyse
We look at your current processes with fresh eyes. Often we spot improvements that have been hiding in plain sight.
Propose
We present options that fit your budget and needs. Sometimes that's our existing products; sometimes it's something custom.
Deliver
We implement, train, and support. Our job isn't done until you're getting real value from the solution.
Our Values
The principles that guide everything we do.
Integrity
We're honest about what we can and can't do. No overpromising, no hidden costs, no surprises.
Simplicity
We believe the best solutions are often the simplest. We avoid complexity for complexity's sake.
Support
We're here when you need us. Real people, UK-based, who understand your business.
Partnership
We see ourselves as partners in your success, not just suppliers. Your wins are our wins.
UK Focus
We understand UK business practices, regulations, and culture. No offshore confusion.
Learning
We're always improving our skills and knowledge to deliver better solutions for you.
Industries We Serve
Our solutions work for any service-based business, but we have particular experience in these areas.
Ready to Work With Us?
Let's have a conversation about how we can help your business.