Built in the UK, for the UK
Native VAT calculations, CIS deduction support, GBP throughout, data hosted on AWS in London, and a UK-based support team. Not a foreign product with sterling bolted on.
Honest comparison
Pro-cess vs Savvy Pet Spa.
Online booking on our cheapest plan, not the third tier up
Pro-cess
From £30/month for up to 2 users (then £20 per extra user), online booking included
Savvy Pet Spa
From £25/month (Basic); online booking arrives on the £48/month Extra plan
What Pro-cess has that Savvy Pet Spa does not
Features included in Pro-cess that you will not find in Savvy Pet Spa.
- Online booking is included on our cheapest plan (£30 Starter). On Savvy's published pricing, online booking arrives on the £48/month Extra plan
- Deposits captured by card at the point of online booking via Stripe, money down before the appointment exists, not a charge chased after a no-show
- Multi-pet households booked into one appointment, each dog with its own service, price and duration (not advertised on Savvy's published plans)
- Route optimisation for mobile groomers on the Professional plan, day's stops planned by postcode (not advertised on Savvy's published plans)
- A full business back office beyond grooming: quotes, invoicing, email campaigns, unified inbox, product catalogue and integrations with Xero, QuickBooks, GoCardless and Stripe
- Custom terminology and industry packs, so the platform still fits if you grow beyond pure grooming
What Savvy Pet Spa offers
Features where Savvy Pet Spa has something we do not, or does differently.
- Openly published pricing with a genuinely cheaper entry plan (Basic, £25/month, calendar and email reminders)
- Bigger SMS bundles included: 150 credits on Advanced (£38) and 350 on Extra (£48)
- No-show and late-cancellation charging against stored cards
- Staff rota and permission management on the Extra plan
- Multi-location dashboard on the Salon plan (£53/month)
- An established base of UK and US grooming salons
Features we both have
- Online booking your customers make themselves
- A customer portal (on our Business plan; on Savvy's Extra plan)
- Automated SMS and email reminders that cut no-shows
- Consultation forms and contracts sent before the appointment
- Payment links and payment tracking
- Branded customer emails
- Runs on laptop, tablet and mobile
Why UK businesses choose Pro-cess
More included as standard
Email inbox, marketing campaigns, route optimisation, customer portal, and AI content generation are included in Pro-cess plans. Competitors charge extra or simply do not offer them.
Transparent pricing
From £30/month for up to 2 users. No hidden fees, no long-term contracts, no surprise charges. Pay for the team you have, upgrade or cancel anytime.
Adapts to your industry
Custom terminology means the system speaks your language. Plumbers see "callouts", cleaners see "cleans", electricians see "visits". No generic, one-size-fits-all labels.
Savvy Pet Spa feature claims verified 6 July 2026 against Savvy Pet Spa's public marketing pages. Competitor features and pricing change frequently - check each provider's current site before deciding. If you spot anything you think is out of date, drop us a line at [email protected] and we'll review.
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