Simple, per-user pricing

14-day free trial, no credit card required. Pay per user, scale as you grow. No hidden fees, no contracts.

Starter

Run your business properly

£20 /user/mo

Minimum 2 users

Starts at £40/month

  • 500 appointments/month
  • Unlimited customers
  • Unlimited quotes & invoices
  • SMS appointment reminders
  • Google Calendar sync
  • PDF generation & online booking
  • Analytics dashboard
  • Product catalogue
  • Direct debit payments
  • Job photos & staff availability
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Most Popular

Professional

The complete toolkit for growing teams

£30 /user/mo

Minimum 3 users

Starts at £90/month

  • Everything in Starter
  • Unlimited appointments
  • SMS & VoIP calling included
  • Unified inbox (3 mailboxes)
  • AI content generation
  • Route optimisation
  • Campaigns & advanced analytics
  • Leave approval & activity tracking
  • All industry features
  • Featured directory listing
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Business

Scale with confidence

£38 /user/mo

Minimum 5 users

Starts at £190/month

  • Everything in Professional
  • Unlimited SMS, VoIP & AI
  • API access & custom domain
  • Social media channels (20 posts/mo)
  • Org chart & departments
  • Customer portal
  • Custom email signatures
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Enterprise

Your platform, built your way

Custom

For teams of 15+

Tailored to your needs

  • Everything unlimited
  • 7 days bespoke dev per quarter
  • Priority support & SLA
  • Dedicated account manager
  • Priority directory listing
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Features most competitors charge extra for

Every paid Pro-cess plan includes capabilities that other platforms lock behind expensive add-ons or don't offer at all.

SMS Reminders

Automated appointment reminders via text. Reduce no-shows by up to 40%. Included on every paid plan.

AI Email Marketing

Generate on-brand marketing emails with AI. Scrapes your branding and writes copy that matches your tone.

Landing Page Builder

Build a professional website for your business at your own URL. No coding required, no extra website costs.

Full feature comparison

Every feature, every limit. Side by side so you can pick the right plan.

Feature Starter £20/user/mo Professional Popular £30/user/mo Business £38/user/mo Enterprise Custom
Core
Appointments 500/mo - - -
Customers - - - -
Team Members - - - -
Quotes Unlimited Unlimited Unlimited Unlimited
Invoicing Unlimited Unlimited Unlimited Unlimited
PDF Generation
Booking Page
Online Booking
Payment Tracking
Direct Debit Payments
Bulk & Tiered Pricing -
Job Photos
Custom Job Statuses -
Product Catalogue
Analytics Dashboard
Route Optimisation -
Audit Log -
Communication
Email Templates
SMS Messages 20/mo 50/mo 200/mo 500/mo
VoIP Call Minutes - 100/mo 500/mo -
Unified Inbox -
Mailboxes - 3 10 -
Campaigns - 5/mo 20/mo Unlimited
Quick Reply Templates -
Email Signatures -
Custom User Signatures - -
AI Content Generation - 10/mo 50/mo Unlimited
Social Media Channels - -
Social Media Posts - - 20/mo -
Team & Scheduling
Staff Availability
Comments & Notes
Team Activity Log -
Leave Approval -
Org Chart & Departments - -
Job Add-Ons
Customers & Bookings
Booking Deposits
Group Bookings -
Customer Portal - -
Waiting List -
Consultation Forms -
Service Reminders -
Loyalty & Referrals -
Prepaid Service Plans -
Contracts & Agreements -
Industry Tools
Custom Data Fields
Service Packages -
Equipment & Vehicle Booking -
Before & After Photos -
Travel Charges -
Order Management -
Integrations
Google Calendar Sync
API Access - -
API Tokens - - 5 -
Directory Listing Basic Featured Featured Priority
Custom Domain - -
Enterprise Only
Priority Support - - -
Bespoke Development - - - 7 days/quarter

Powerful module add-ons

Extend your platform with specialist modules. Flat monthly pricing for your whole team, not per-user.

Tender Portal

£59/mo

Cross-tenant contractor marketplace with quote comparison, compliance tracking and automated award workflows.

Learn more

Procurement

£39/mo

Purchase orders, supplier management, goods receipts and shipment tracking in one place.

Learn more

VoIP Calling

£35/mo

Browser-based calling, power dialer, call queues and mobile fallback powered by Twilio.

Learn more

Frequently asked questions

Everything you need to know about our pricing and plans.

You pay a fixed price per team member on your account each month. Each tier has a minimum number of users. For example, Professional starts at 3 users (£90/month). If you have fewer team members than the minimum, you simply pay the minimum. When you add more users, your bill increases by the per-user rate for your tier.
Absolutely. You can upgrade or downgrade your plan at any time from your account settings. Upgrades take effect immediately and are pro-rated. Downgrades take effect at the end of your current billing period.
Yes! Every new account gets a 14-day free trial with full Professional-tier features. No credit card required. At the end of your trial, simply choose the plan that fits your business.
No. All plans are month-to-month with no long-term contracts. You can cancel at any time and your account will remain active until the end of your billing period.
You'll receive a notification when you're approaching your limit. Once reached, you won't be able to create new items of that type until the next billing period. You can purchase bolt-on packs (SMS, VoIP minutes, AI generations) to increase specific limits without upgrading.
Yes, modules are optional add-ons billed at a flat monthly rate (not per-user). Each module can be activated or deactivated at any time. Some modules have a minimum tier requirement. Module pricing covers your entire team.
We accept all major credit and debit cards via Stripe. Direct debit is also available for annual plans. All prices are in GBP and include VAT where applicable.
Yes. We use industry-standard encryption, secure hosting on AWS in the UK (London), and full tenant isolation. Your data is backed up daily and we comply with UK GDPR requirements.

How we compare

See honest, side-by-side comparisons with other platforms.

Pro-cess vs Tradify Based in New Zealand
Pro-cess vs ServiceM8 Based in Australia
Pro-cess vs Jobber Based in Canada

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