Built in the UK, for the UK
Native VAT calculations, CIS deduction support, GBP throughout, data hosted on AWS in London, and a UK-based support team. Not a foreign product with sterling bolted on.
Honest comparison
Pro-cess vs Tuft.
A full business platform for groomers, not a grooming-only point tool
Pro-cess
From £20/user/month, no platform fee
Tuft
Free Essential, Pro from £27.50/mo (paid annually), platform fee on top
What Pro-cess has that Tuft does not
Features included in Pro-cess that you will not find in Tuft.
- Full business back office (quotes, invoicing, marketing, route opt, integrations, customer history) not just a grooming-specific booking tool
- Custom terminology that adapts the UI as your business grows beyond pure grooming
- Cross-tenant integrations with Xero, QuickBooks, GoCardless, Stripe, GSuite, Microsoft and more
- Bespoke development service for groomers that want to grow into multi-site or hybrid pet care businesses
- No additional platform fee on top of the per-user subscription
- Built and supported by a team running their own UK service business, with 30 years of retail experience between them
What Tuft offers
Features where Tuft has something we do not, or does differently.
- Grooming-only UX designed specifically for the salon workflow
- Free Essential tier for solo groomers just starting out
- Native pet portal app for owners
- Built-in marketplace that introduces new clients
- Specialised consultation forms built for grooming from day one
Features we both have
- Multi-pet households on a single booking
- Online booking with deposit collection
- Consultation forms before the first appointment
- Automated SMS and email reminders
- Recurring bookings for regulars
- Mobile-friendly diary for van-based groomers
- Built in the UK, UK support, GBP billing
Why UK businesses choose Pro-cess
More included as standard
Email inbox, marketing campaigns, route optimisation, customer portal, and AI content generation are included in Pro-cess plans. Competitors charge extra or simply do not offer them.
Transparent per-user pricing
From £20/user/month. No hidden fees, no long-term contracts, no surprise charges. Pay for the team you have, upgrade or cancel anytime.
Adapts to your industry
Custom terminology means the system speaks your language. Plumbers see "callouts", cleaners see "cleans", electricians see "visits". No generic, one-size-fits-all labels.
Tuft feature claims verified 20 May 2026 against Tuft's public marketing pages. Competitor features and pricing change frequently - check each provider's current site before deciding. If you spot anything you think is out of date, drop us a line at [email protected] and we'll review.
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