Browser-Based Calling
Make and receive calls from any browser. No desk phone, no app install, no hardware. Works on desktop, laptop, and tablet.
Pro-cess Module
VoIP Calling Browser-Based Business Phone System
Make and receive calls directly from your browser. Power dialer for sales teams, call queues for customer service, voicemail, and every call automatically logged against the right customer record.
£35/mo + usage
Professional+ required
Everything you need
Powerful features designed to streamline your workflow and boost productivity.
Power Dialer
Load a list of contacts and dial through them automatically. Perfect for follow-up calls, quote chasing, and sales outreach.
Call Queues
Route incoming calls to available agents with configurable queue rules. Hold music, position announcements, and overflow routing included.
Mobile Fallback
If you're away from your desk, calls automatically forward to your mobile with a whisper announcement so you know it's a business call.
Automatic Call Logging
Every call is automatically linked to the right customer, lead, or project record. View full call history without manual data entry.
Agent Status Board
See who's available, on a call, or away at a glance. Managers get real-time visibility across the whole team.
0
Hardware needed
100%
Calls logged
30s
Avg. setup time
VoIP Calling pricing
Subscription + transparent usage costs. You only pay for overages if you exceed the bundle.
Module subscription
Flat module fee on top of your Pro-cess subscription. Covers the dialer, call logging, queues, voicemail, and agent status board.
£35
per month
What's included by tier
| Tier | Allowance | Details |
|---|---|---|
| Professional | 100 UK mins/month | Included minutes |
| Business | 500 UK mins/month | Included minutes |
| Enterprise | Unlimited UK mins | Included minutes |
Usage beyond the bundle
Additional UK landline minutes
£0.02 per minute
Additional UK mobile minutes
£0.04 per minute
Inbound UK calls
Included at no per-minute charge
Call minutes are itemised on your monthly invoice. SMS messages use your tier's SMS allowance and follow the rates shown on the pricing page.
Frequently asked questions
Everything you need to know about VoIP Calling.
No. Everything runs in your browser using Twilio's Voice SDK. You just need a headset or your laptop mic and speakers.
We can provision new UK numbers, or you can port existing numbers in. Talk to us about number porting for your setup.
Your plan includes a bundle of minutes (100 on Professional, 500 on Business, unlimited on Enterprise). Additional minutes can be purchased as bolt-ons.
The browser dialer works on mobile browsers, plus there's automatic call forwarding to your mobile number when you're away from your desk.
Ready to get started?
Join hundreds of businesses already using Pro-cess to manage their operations. Start free and upgrade when you're ready.