Clients book themselves, deposit at the door
Public booking page that captures a deposit at booking. Treatment-specific intake forms (patch test history, allergies, medications) fire automatically. Stops weekend no-shows dead.
Built for Beauty Therapists
Beauty therapy software your salon will actually keep using.
Bookings, deposits, consultation forms, treatment notes, and a customer history you can actually find on a Tuesday.
- Public booking page with deposit captured at the point of booking. No more weekend no-shows.
- Consultation forms per treatment for patch tests, allergies, contraindications, all on the client record.
- Treatment history per client so the next therapist isn't starting from scratch.
Sound familiar?
Common problems beauty therapists face every day.
Patch test history scribbled in a notebook the new therapist hasn't seen
Weekend no-shows because no deposit was taken at booking
Loyalty cards on bits of paper that clients lose between visits
Pre-paid packages tracked in a spreadsheet that nobody updates after a Friday rush
Everything you need to run your beauty therapy business
Every feature in the box, framed for the way beauty therapists actually work.
Treatment pricing, package deals, no awkward chat
Set base treatment prices, build package deals (3 facials for £150), and let regulars pre-pay packages they redeem against future bookings. No spreadsheets to track credit balances.
Every client, every treatment, every note
Per-client records hold treatment history, allergies, contraindications, skin notes, preferred therapist, loyalty points. The therapist on shift opens the record and walks in informed.
Multi-therapist rota, drag-and-drop
Each therapist has their own column in the diary. Drag a treatment between therapists if someone calls in sick. Block out lunch, training, room maintenance, all on one screen.
Reminder texts that respect the client
Confirmation, 24-hour reminder, post-treatment aftercare message, all automated. Loyalty points balance shown on the reminder. Reactivation campaigns to clients who haven't booked in 90 days.
Mobile beauty: postcode-perfect day routes
For mobile therapists doing home visits or hotel call-outs. Route optimisation by postcode, deposit at booking, payment links by SMS after each appointment.
How beauty therapists use Pro-cess
Real workflows that save hours every week.
1
Online booking with deposit captured at booking
2
Treatment-specific consultation forms (patch test, allergies, contraindications)
3
Per-client treatment history with photos and notes
4
Pre-paid package management with auto-deduction on booking
Explore Pro-cess features
Dive deeper into the tools that help beauty therapists run their business.
Also used by
Other businesses in the same category running on Pro-cess.
Events & Catering Businesses
Enquiry through to event day. Quoting, deposits, staff rotas, and kit checklists.
Security Installers
Alarm and CCTV installs with monitoring contracts and recurring maintenance.
Mobile Mechanics
Book online, route daily callouts, and invoice from the customer's driveway.
Car Valeters & Detailers
Online booking, recurring customers, and photo portfolios for valeters and detailers.
Frequently asked questions
Common questions about Pro-cess for beauty therapists.
Yes. The platform is built for UK beauty therapists, salons, mobile therapists and clinics. Treatment-specific consultation forms (patch test, allergies, contraindications), deposit collection at booking, multi-therapist diary with drag-and-drop reassignment, loyalty point tracking, pre-paid packages, and reactivation campaigns are all built in.
Yes. Build a consultation form covering whatever matters (patch test date, allergies, medications, contraindications, skin type) and Pro-cess sends it to the client before their first booking. The answers live on the client record permanently, so every future treatment starts with the right context.
Yes. Set up packages with a credit balance and auto-deduct from the balance on each booking. The client sees their remaining credit on the booking confirmation. No spreadsheets, no "I thought I had two left" arguments.
Yes. Set a points-per-pound rate and per-treatment bonuses. Clients see their balance on booking confirmations and can redeem at checkout. Lifetime balance tracked per client so they don't lose points by missing a paper card.
Yes. Set a deposit per treatment, either a fixed amount or a percentage. The client pays via Stripe at the point of booking; the booking won't go through without the deposit. Weekend no-shows drop to near zero.
Yes. The platform is fully mobile so you can run the diary from your bag. Route optimisation orders your home visits by postcode, payment links by SMS after each treatment, customers pay before you leave. Works on iOS and Android as a Progressive Web App.
Yes. Build a campaign targeted at clients who haven't booked in 90 days (or whatever interval you choose). Pro-cess can also write the copy for you with the AI marketing assistant. Send by email or SMS with a direct booking link.
Plans from £20/user/month
14 days free, no card needed. Pick a plan any time during the trial and slide straight into paid without missing a beat.