Built for Security Installers

Security Installer Business Software

Alarm and CCTV installs with monitoring contracts and recurring maintenance.

Built for UK security systems installers handling alarms, CCTV, access control, and monitored contracts. Manage survey-to-install pipeline, quote alarm and CCTV packages, schedule engineers, track recurring monitoring contracts, and store system configurations per site.

Sound familiar?

Common problems security installers face every day.

Monitoring contracts on a spreadsheet, renewals missed

System configurations (alarm codes, camera IPs) stored in notebooks

Engineers arriving without the right hardware for planned installs

Service visits to existing systems dispatched with no background history

Everything you need to run your security systems business

Professional tools designed specifically for security installers, all in one platform.

Quotes & Invoicing

Create professional quotes and invoices in seconds. Send as branded PDFs or interactive links. Track payments and chase overdue invoices.

Smart Diary

Manage your team's schedule with drag-and-drop diary. View by day, week, or month. Colour-coded by status with Google Calendar sync.

Customer Management

Full customer history in one place. Appointments, quotes, invoices, communications, photos, and notes. Never lose context on a job.

SMS & Email

Send appointment reminders, quote follow-ups, and marketing campaigns by SMS or email. Reduce no-shows and win more repeat business.

Route Optimisation

Plan the most efficient route for your team's daily jobs. Save fuel, save time, and fit more jobs into every day.

Online Booking

Let customers book appointments directly from your website or booking page. Syncs with your diary and sends automatic confirmations.

How Security Installers use Pro-cess

Real workflows that save hours every week.

1

Survey-to-install pipeline with staged pricing

2

Monitoring contract management with automatic renewal reminders

3

Per-site system configuration records (zone layout, camera map, codes)

4

Engineer scheduling for installs and service visits

Explore Pro-cess features

Dive deeper into the tools that help security installers run their business.

Frequently asked questions

Common questions about Pro-cess for security installers.

Yes. Pro-cess is built for UK security systems installers handling alarms, CCTV, access control, and monitored services. Survey-to-install pipeline, alarm/CCTV package quoting, monitoring contract management with recurring revenue tracking, engineer scheduling, and per-site system configuration records stored securely.
Yes. Set up recurring invoicing for each monitored site, either monthly or annual. Pro-cess raises the invoices and collects via GoCardless direct debit or Stripe card. Renewal reminders go out automatically. Churn becomes visible because you see every contract in one place.
Per-customer records can hold any configuration detail such as zone numbers, keypad layouts, camera IPs, engineer codes, and user PINs. Access is restricted to authorised staff. When a service call comes in, your engineer sees the full system brief before arrival.
Yes. The diary handles installs as one-off jobs and recurring service visits as scheduled events. Set annual or bi-annual service intervals per customer; Pro-cess reminds you and the customer when visits are due. No more missed service schedules.
Yes. Install invoices and recurring monitoring contracts both sync to Xero and QuickBooks Online. Monthly monitoring fees collected by GoCardless direct debit reconcile automatically, and your accountant sees recurring revenue vs. one-off install revenue cleanly separated.
Yes. Customer records can hold site-specific secrets like zone layouts, keypad locations, engineer codes, and user PINs. Access is restricted to authorised users. This keeps sensitive configuration out of WhatsApp groups and paper binders, which matters for SSAIB and NSI accreditation.

Plans from £20/user/month

Start with a 14-day free trial, no credit card required. When your trial ends, choose the plan that fits your security systems business.