Built for Pool & Spa Maintenance Businesses

Pool & Spa Maintenance Software

Scheduled service rounds, chemical-level logging, and water-test records.

Built for UK pool and spa maintenance businesses, covering residential pools, hotel spas, and commercial installations. Manage scheduled service rounds, log chemical levels per visit, store water-test records for compliance, and track recurring contracts and equipment history per site.

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Sound familiar?

Common problems pool & spa maintenance businesses face every day.

Chemical levels logged on paper and lost between visits

Water-test records unretrievable when a commercial client needs compliance evidence

Service contracts renewed verbally with no tracking

No per-site equipment history (pump models, filter types, dosing system specs)

Everything you need to run your pool & spa maintenance business

Professional tools designed specifically for pool & spa maintenance businesses, all in one platform.

Smart Diary

Manage your team's schedule with drag-and-drop diary. View by day, week, or month. Colour-coded by status with Google Calendar sync.

Customer Management

Full customer history in one place. Appointments, quotes, invoices, communications, photos, and notes. Never lose context on a job.

Route Optimisation

Plan the most efficient route for your team's daily jobs. Save fuel, save time, and fit more jobs into every day.

SMS & Email

Send appointment reminders, quote follow-ups, and marketing campaigns by SMS or email. Reduce no-shows and win more repeat business.

Quotes & Invoicing

Create professional quotes and invoices in seconds. Send as branded PDFs or interactive links. Track payments and chase overdue invoices.

Online Booking

Let customers book appointments directly from your website or booking page. Syncs with your diary and sends automatic confirmations.

How Pool & Spa Maintenance Businesses use Pro-cess

Real workflows that save hours every week.

1

Scheduled service rounds per site with chemical logging per visit

2

Water-test records stored per customer indefinitely

3

Recurring contract management with renewal reminders

4

Per-site equipment specs (pump, filter, dosing, heater)

Explore Pro-cess features

Dive deeper into the tools that help pool & spa maintenance businesses run their business.

Quoting Scheduling Invoicing CRM Online Booking Route Optimisation Email Marketing See All Plans

Also used by

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Enquiry through to event day. Quoting, deposits, staff rotas, and kit checklists.

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Alarm and CCTV installs with monitoring contracts and recurring maintenance.

Mobile Mechanics

Book online, route daily callouts, and invoice from the customer's driveway.

Car Valeters & Detailers

Online booking, recurring customers, and photo portfolios for valeters and detailers.
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Frequently asked questions

Common questions about Pro-cess for pool & spa maintenance businesses.

Yes. Pro-cess is built for UK pool and spa maintenance operators covering residential pools, hotel spas, and commercial aquatic installations. Scheduled service rounds, chemical level logging per visit, water-test records for compliance, recurring contract management, and per-site equipment specs. Data-heavy records that commercial clients value.
Yes. Every service visit can record chemical readings (chlorine, pH, alkalinity, cyanuric acid, etc.) against the customer record. Historical data is retrievable for trend analysis and for compliance audits on commercial sites.
Yes. Attach water test results, whether manual readings or lab reports, to every visit. Records remain accessible indefinitely. When commercial clients request historical water quality data, pulling records takes minutes instead of hours.
Yes. Customer records can hold any reference information such as pump makes and models, filter types, dosing system specs, heater models, and installation dates. When a part fails or service is needed, the full equipment history is on hand.
Yes. Recurring service contracts bill monthly or quarterly through Xero and QuickBooks Online via GoCardless direct debit. One-off repairs and chemical top-ups bill ad-hoc but still reconcile against the correct site, which is helpful on commercial hotel or leisure contracts.
Yes. Each service visit logs chemical readings against the pool record. Commercial clients often want a quarterly water-quality report for their own audits, and Pro-cess can export the history per site on demand. Residential customers just feel confident when they see the trend is consistently in range.

Plans from £20/user/month

Start with a 14-day free trial, no credit card required. When your trial ends, choose the plan that fits your pool & spa maintenance business.

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