Honest Comparison
Pro-cess vs ServiceM8
UK-built alternative to ServiceM8 with more features included
Pro-cess
From £29/user/month
ServiceM8
From £10/month (limited)
What Pro-cess has that ServiceM8 does not
Features included in Pro-cess that you will not find in ServiceM8.
- Per-user pricing scales better for growing teams
- Built-in email marketing campaigns
- Route optimisation with Google Maps
- Direct debit via GoCardless
- Customer loyalty points and referral rewards
- Unified email inbox
- Custom terminology per trade
- Procurement and purchase order module
- UK-hosted on AWS London
What ServiceM8 offers
Features where ServiceM8 has something we do not, or does differently.
- Job management and scheduling
- Quoting and invoicing
- Online booking
- Xero and QuickBooks integration
- SMS notifications
- Asset management
Features we both have
- Job scheduling with calendar views
- Online customer booking
- Professional quoting and invoicing
- Payment collection (card and bank)
- Customer management
- Staff scheduling and availability
Why UK businesses choose Pro-cess
Built in the UK, for the UK
Native VAT calculations, CIS deduction support, GBP throughout, data hosted on AWS in London, and a UK-based support team. Not a foreign product with sterling bolted on.
More included as standard
Email inbox, marketing campaigns, route optimisation, customer portal, and AI content generation are included in Pro-cess plans. Competitors charge extra or simply do not offer them.
Transparent per-user pricing
From £20/user/month. No hidden fees, no long-term contracts, no surprise charges. Pay for the team you have, upgrade or cancel anytime.
Adapts to your industry
Custom terminology means the system speaks your language. Plumbers see "callouts", cleaners see "cleans", electricians see "visits". No generic, one-size-fits-all labels.
Ready to switch from ServiceM8?
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